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Employment Development Department
Employment Development Department
Occupation Profile
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Interviewers, Except Eligibility and Loan
(SOC Code : 43-4111)
in California

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

Employers usually expect an employee in this occupation to be able to do the job after Short-term on-the-job training .

Occupational Wages[Top]
AreaYearPeriodHourly MeanHourly by Percentile
California 20151st Qtr$18.63$13.85$18.09$23.03

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Occupational Projections of Employment (also called "Outlook" or "Demand")[Top]
 AreaEstimated Year-Projected YearEmploymentEmployment ChangeAnnual Avg Openings
California 2012 - 202221,50024,0002,50011.6660

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Job Openings from JobCentral National Labor Exchange[Top]
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Within  miles of Zip Code.

Industries Employing This Occupation (click on Industry Title to View Employers List)[Top]
Industry Title
Number of Employers in State of California
Percent of Total
Employment for Occupation in State of California
General Medical and Surgical Hospitals 1,77231.3%
Other Professional & Technical Services 22,91017.6%
Management & Technical Consulting Svc 26,7638.0%
Offices of Physicians 48,1437.5%
Colleges and Universities 2,3864.9%
Office Administrative Services 1,8783.8%
Scientific Research and Development Svc 5,6972.8%
Elementary and Secondary Schools 17,2702.8%
Outpatient Care Centers 9,2272.6%
Junior Colleges 1891.7%
Nursing Care Facilities 2,3181.3%
Home Health Care Services 4,9011.1%

About Staffing Patterns

Data for Training Programs not available.

About Training & Apprenticeships

About This Occupation (from O*NET - The Occupation Information Network)[Top]
Top Tasks (Specific duties and responsibilities of this job.)
Ask questions in accordance with instructions to obtain various specified information, such as person`s name, address, age, religious preference, or state of residency.
Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
Compile, record, and code results or data from interview or survey, using computer or specified form.
Review data obtained from interview for completeness and accuracy.
Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees` comprehension.
Identify and resolve inconsistencies in interviewees` responses by means of appropriate questioning or explanation.
Identify and report problems in obtaining valid data.
Meet with supervisor daily to submit completed assignments and discuss progress.
Ensure payment for services by verifying benefits with the person`s insurance provider or working out financing options.
Assist individuals in filling out applications or questionnaires.

More Tasks for Interviewers, Except Eligibility and Loan

Top Skills used in this Job
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking - Talking to others to convey information effectively.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Service Orientation - Actively looking for ways to help people.
Social Perceptiveness - Being aware of others` reactions and understanding why they react as they do.
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Persuasion - Persuading others to change their minds or behavior.
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Coordination - Adjusting actions in relation to others` actions.

More Skills for Interviewers, Except Eligibility and Loan

Top Abilities (Attributes of the person that influence performance in this job.)
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.

More Abilities for Interviewers, Except Eligibility and Loan

Top Work Values (Aspects of this job that create satisfaction.)
Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment.
Support - Occupations that satisfy this work value offer supportive management that stands behind employees.

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Top Interests (The types of activities someone in this job would like.)
Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

More Interests for Interviewers, Except Eligibility and Loan

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