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Retail Sales Supervisors
(SOC Code : 41-1011)
in California

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

Employers are usually looking for candidates with Work experience in a related occupation .

Occupational Wages[Top]
AreaYearPeriodHourly MeanHourly by Percentile
California 20171st Qtr$21.54$14.73$19.03$24.67

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Occupational Projections of Employment (also called "Outlook" or "Demand")[Top]
 AreaEstimated Year-Projected YearEmploymentEmployment ChangeAnnual Avg Openings
California 2014 - 2024148,300156,6008,3005.64,140

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Job Openings from JobCentral National Labor Exchange[Top]
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Within  miles of Zip Code.

Industries Employing This Occupation (click on Industry Title to View Employers List)[Top]
Industry Title
Number of Employers in State of California
Percent of Total
Employment for Occupation in State of California
Clothing Stores 19,0188.8%
Grocery Stores 15,1278.4%
Health and Personal Care Stores 16,3016.9%
Building Material and Supplies Dealers 15,1306.6%
Sporting Goods/Musical Instrument Stores10,4973.2%
Gasoline Stations 8,5543.0%
Automobile Dealers 7,9952.5%
Electronics and Appliance Stores 11,5282.5%
Auto Parts, Accessories, and Tire Stores9,3722.3%
Home Furnishings Stores 6,1641.5%
Specialty Food Stores 7,2741.3%
Jewelry, Luggage & Leather Goods Stores 6,2691.2%

About Staffing Patterns

Training Programs (click on title for more information)[Top]
Program Title
Consumer Merchandising/Retailing Management
E-Commerce/Electronic Commerce
Floriculture/Floristry Operations and Management
General Merchandising, Sales, & Related Marketing Operations
Retail Management

About Training & Apprenticeships

About This Occupation (from O*NET - The Occupation Information Network)[Top]
Top Tasks (Specific duties and responsibilities of this job.)
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified level.
Instruct staff on how to handle difficult and complicated sales.
Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
Assign employees to specific duties.
Enforce safety, health, and security rules.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Plan budgets and authorize payments and merchandise returns.

More Tasks for First-Line Supervisors of Retail Sales Workers

Top Skills used in this Job
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Coordination - Adjusting actions in relation to others` actions.
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Service Orientation - Actively looking for ways to help people.
Speaking - Talking to others to convey information effectively.
Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
Social Perceptiveness - Being aware of others` reactions and understanding why they react as they do.
Time Management - Managing one`s own time and the time of others.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

More Skills for First-Line Supervisors of Retail Sales Workers

Data for Abilities not available.

More Abilities for First-Line Supervisors of Retail Sales Workers

Top Work Values (Aspects of this job that create satisfaction.)
Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions.
Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment.

More Work Values for First-Line Supervisors of Retail Sales Workers

Top Interests (The types of activities someone in this job would like.)
Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

More Interests for First-Line Supervisors of Retail Sales Workers

Alternate Titles
Retail Store Managers; Retail Supervisors and Managers; Retail Managers; and Store Managers
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