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Counter Attendants, Concession, and Coffee Shop
(SOC Code : 35-3022)
in California

Serve food to diners at counter or from a steam table. Include counter attendants who also wait tables with "Waiters and Waitresses" (35-3031).

Employers usually expect an employee in this occupation to be able to do the job after Short-term on-the-job training .

Occupational Wages[Top]
AreaYearPeriodHourly MeanHourly by Percentile
California 20171st Qtr$12.73$10.28$11.51$13.92

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Occupational Projections of Employment (also called "Outlook" or "Demand")[Top]
 AreaEstimated Year-Projected YearEmploymentEmployment ChangeAnnual Avg Openings
California 2014 - 202455,90067,80011,90021.34,550

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Job Openings from JobCentral National Labor Exchange[Top]
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Within  miles of Zip Code.

Industries Employing This Occupation (click on Industry Title to View Employers List)[Top]
Industry Title
Number of Employers in State of California
Percent of Total
Employment for Occupation in State of California
Special Food Services 3,1878.1%
Motion Picture and Video Industries 5,2047.3%
Grocery Stores 15,1234.6%
Amusement Parks and Arcades 2794.3%
Colleges and Universities 2,6433.6%
Elementary and Secondary Schools 17,7943.3%
Bakeries and Tortilla Manufacturing 3,7912.7%
Other Amusement & Recreation Industries 12,4372.0%
Accommodation 10,9231.9%

About Staffing Patterns

Data for Training Programs not available.

About Training & Apprenticeships

About This Occupation (from O*NET - The Occupation Information Network)[Top]
Top Tasks (Specific duties and responsibilities of this job.)
Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.
Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
Balance receipts and payments in cash registers.
Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
Replenish foods at serving stations.
Brew coffee and tea, and fill containers with requested beverages.
Take customers` orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.

More Tasks for Counter Attendants, Cafeteria, Food Concession, and Coffee Shop

Top Skills used in this Job
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation - Actively looking for ways to help people.
Social Perceptiveness - Being aware of others` reactions and understanding why they react as they do.
Speaking - Talking to others to convey information effectively.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Coordination - Adjusting actions in relation to others` actions.
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Persuasion - Persuading others to change their minds or behavior.

More Skills for Counter Attendants, Cafeteria, Food Concession, and Coffee Shop

Data for Abilities not available.

More Abilities for Counter Attendants, Cafeteria, Food Concession, and Coffee Shop

Top Work Values (Aspects of this job that create satisfaction.)
Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment.
Support - Occupations that satisfy this work value offer supportive management that stands behind employees.

More Work Values for Counter Attendants, Cafeteria, Food Concession, and Coffee Shop

Top Interests (The types of activities someone in this job would like.)
Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

More Interests for Counter Attendants, Cafeteria, Food Concession, and Coffee Shop

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