Occupation Profile

Tax Examiners and Collectors, and Revenue Agents

(SOC Code : 13-2081)

in California

Determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations.

Employers are usually looking for candidates with a Bachelor's degree .

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Occupational Wages

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Area	Year	Period	Hourly Mean	Hourly by Percentile
				25th	Median	75th
California	2012	1st Qtr	$30.92	$22.63	$27.54	$38.20

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Occupational Projections of Employment (also called "Outlook" or "Demand")

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Area	Estimated Year-Projected Year	Employment		Employment Change		Annual Avg Openings
		Estimated	Projected	Number	Percent
California	2010 - 2020	10,100	10,700	600	5.9	300

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Job Openings from JobCentral National Labor Exchange

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Industries Employing This Occupation (click on Industry Title to View Employers List)

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Data for Industries Employing This Occupation (click on Industry Title to View Employers List) not available.

About Staffing Patterns

Training Programs (click on title for more information)

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Program Title

Accounting

Taxation

About Training & Apprenticeships

About This Occupation (from O*NET - The Occupation Information Network)

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Top Tasks (Specific duties and responsibilities of this job.)

Collect taxes from individuals or businesses according to prescribed laws and regulations.

Maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information.

Maintain records for each case, including contacts, telephone numbers, and actions taken.

Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.

Send notices to taxpayers when accounts are delinquent.

Check tax forms to verify that names and taxpayer identification numbers are correct, that computations have been performed correctly, or that amounts match those on supporting documentation.

Answer questions from taxpayers and assist them in completing tax forms.

Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.

Impose payment deadlines on delinquent taxpayers and monitor payments to ensure that deadlines are met.

Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.

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Top Skills used in this Job

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Speaking - Talking to others to convey information effectively.

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Mathematics - Using mathematics to solve problems.

Social Perceptiveness - Being aware of others` reactions and understanding why they react as they do.

Coordination - Adjusting actions in relation to others` actions.

Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

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Top Abilities (Attributes of the person that influence performance in this job.)

Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.

Written Comprehension - The ability to read and understand information and ideas presented in writing.

Oral Expression - The ability to communicate information and ideas in speaking so others will understand.

Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.

Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

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Top Work Values (Aspects of this job that create satisfaction.)

Achievement - Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment.

Support - Occupations that satisfy this work value offer supportive management that stands behind employees.

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Top Interests (The types of activities someone in this job would like.)

Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

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