Occupation Profile

Social and Community Service Managers

(SOC Code : 11-9151)

in California

Plan, organize, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

Employers are usually looking for candidates with a Bachelor's degree .

Occupational Wages

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Area	Year	Period	Hourly Mean	Hourly by Percentile
				25th	Median	75th
California	2012	1st Qtr	$33.52	$22.07	$31.13	$42.26

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Occupational Projections of Employment (also called "Outlook" or "Demand")

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Area	Estimated Year-Projected Year	Employment		Employment Change		Annual Avg Openings
		Estimated	Projected	Number	Percent
California	2010 - 2020	15,600	18,800	3,200	20.5	660

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Job Openings from JobCentral National Labor Exchange

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Enter a Zip Code Find a Zip code in California

Within miles of Zip Code.

Industries Employing This Occupation (click on Industry Title to View Employers List)

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Industry Title

Number of Employers in State of California

Percent of Total
Employment for Occupation in State of California

Individual and Family Services

18,414

24.0%

Social Advocacy Organizations

7,971

7.8%

Civic and Social Organizations

6,083

6.6%

Emergency and Other Relief Services

649

5.2%

Vocational Rehabilitation Services

1,806

5.1%

Grantmaking and Giving Services

813

4.7%

Religious Organizations

25,283

3.0%

General Medical and Surgical Hospitals

1,393

3.0%

Outpatient Care Centers

6,487

1.8%

Professional and Similar Organizations

7,994

1.6%

Residential Mental Health Facilities

1.4%

Management of Companies and Enterprises

914

1.4%

Other Residential Care Facilities

848

1.1%

About Staffing Patterns

Training Programs (click on title for more information)

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Program Title

Business Administration and Management, General

Business/Commerce, General

Community Organization and Advocacy

Human Services, General

Non-Profit/Public/Organizational Management

About Training & Apprenticeships

About This Occupation (from O*NET - The Occupation Information Network)

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Top Tasks (Specific duties and responsibilities of this job.)

Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.

Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.

Recruit, interview, and hire or sign up volunteers and staff.

Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.

Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.

Direct activities of professional and technical staff members and volunteers.

Plan and administer budgets for programs, equipment and support services.

Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.

Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.

Research and analyze member or community needs to determine program directions and goals.

More Tasks for Social and Community Service Managers

Top Skills used in this Job

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking - Talking to others to convey information effectively.

Time Management - Managing one`s own time and the time of others.

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Coordination - Adjusting actions in relation to others` actions.

Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

Social Perceptiveness - Being aware of others` reactions and understanding why they react as they do.

Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

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Top Abilities (Attributes of the person that influence performance in this job.)

Oral Expression - The ability to communicate information and ideas in speaking so others will understand.

Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.

Speech Clarity - The ability to speak clearly so others can understand you.

Written Comprehension - The ability to read and understand information and ideas presented in writing.

Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.

Speech Recognition - The ability to identify and understand the speech of another person.

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Top Work Values (Aspects of this job that create satisfaction.)

Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment.

Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions.

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Top Interests (The types of activities someone in this job would like.)

Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

More Interests for Social and Community Service Managers