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Employment Development Department
Employment Development Department
Occupation Profile
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General and Operations Managers
(SOC Code : 11-1021)
in California

Plan, direct, or coordinate the operations of companies or public and private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Include owners and managers who head small business establishments whose duties are primarily managerial. Exclude "First-Line Supervisors/Managers of Retail Sales Workers" (41-1011) and workers in other small establishments.

Employers are usually looking for candidates with a Work experience, plus bachelor's or higher degree .

Occupational Wages[Top]
AreaYearPeriodHourly MeanHourly by Percentile
California 20171st Qtr$65.54$34.99$53.46$0.00

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Occupational Projections of Employment (also called "Outlook" or "Demand")[Top]
 AreaEstimated Year-Projected YearEmploymentEmployment ChangeAnnual Avg Openings
California 2014 - 2024268,700310,70042,00015.611,000

View Projections for All Areas  About Projections

Job Openings from JobCentral National Labor Exchange[Top]
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Possible Licenses Required and Issuing Authority[Top]
License Title
License Authority
Cemetery ManagerDepartment of Consumer Affairs
Cemetery and Funeral Bureau
Licensing Unit
Crematory ManagerDepartment of Consumer Affairs
Cemetery and Funeral Bureau
Licensing Unit

About Licenses

Industries Employing This Occupation (click on Industry Title to View Employers List)[Top]
Industry Title
Number of Employers in State of California
Percent of Total
Employment for Occupation in State of California
Management of Companies and Enterprises 9983.3%
Management & Technical Consulting Svc 25,4942.9%
Computer Systems Design and Rel Services9,0582.4%
Services to Buildings and Dwellings 23,3222.4%
Building Equipment Contractors 26,1151.9%
Office Administrative Services 1,7141.9%
Electronic Markets and Agents/Brokers 2,0051.7%
Grocery Stores 14,8721.7%
Employment Services 5,4151.5%
Architectural and Engineering Services 19,9981.2%
Other Amusement & Recreation Industries 12,3841.2%
Elementary and Secondary Schools 18,0071.1%
Individual and Family Services 26,9931.1%
Commercial Goods Merchant Wholesalers 5,3021.1%
Grocery Product Merchant Wholesalers 4,4591.1%
Electric Goods Merchant Wholesalers 6,8291.0%
Building Finishing Contractors 16,6341.0%
Scientific Research and Development Svc 6,4101.0%
Insurance Agencies, Brokerages & Support29,2141.0%
Machinery & Supply Merchant Wholesalers 7,9561.0%
Residential Building Construction 22,4021.0%

About Staffing Patterns

Training Programs (click on title for more information)[Top]
Program Title
Business Administration and Management, General
Business/Commerce, General
Entrepreneurship/Entrepreneurial Studies
Finance, General
International Business/Trade/Commerce

About Training & Apprenticeships

About This Occupation (from O*NET - The Occupation Information Network)[Top]
Top Tasks (Specific duties and responsibilities of this job.)
Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.
Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
Oversee activities directly related to making products or providing services.
Direct administrative activities directly related to making products or providing services.
Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
Prepare staff work schedules and assign specific duties.
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
Manage staff, preparing work schedules and assigning specific duties.
Direct and coordinate organization`s financial and budget activities to fund operations, maximize investments, and increase efficiency.

More Tasks for General and Operations Managers

Top Skills used in this Job
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Speaking - Talking to others to convey information effectively.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Coordination - Adjusting actions in relation to others` actions.
Social Perceptiveness - Being aware of others` reactions and understanding why they react as they do.
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

More Skills for General and Operations Managers

Top Abilities (Attributes of the person that influence performance in this job.)
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Written Comprehension - The ability to read and understand information and ideas presented in writing.
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
Written Expression - The ability to communicate information and ideas in writing so others will understand.
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Speech Clarity - The ability to speak clearly so others can understand you.
Speech Recognition - The ability to identify and understand the speech of another person.

More Abilities for General and Operations Managers

Top Work Values (Aspects of this job that create satisfaction.)
Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment.
Working Conditions - Occupations that satisfy this work value offer job security and good working conditions.

More Work Values for General and Operations Managers

Top Interests (The types of activities someone in this job would like.)
Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

More Interests for General and Operations Managers

Alternate Titles
Operations Managers; General Managers; Directors of Operations; Store Managers; Chief Operating Officers (COO); and Chief Operations Officers
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