Occupation Profile


Ushers, Lobby Attendants, and Ticket Takers
(SOC Code : 39-3031)
in San Diego County

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.

Employers usually expect an employee in this occupation to be able to do the job after Short-term on-the-job training .

San Diego County is the same as San Diego-Carlsbad MSA.
Occupational Wages[Top]
AreaYearPeriodHourly MeanHourly by Percentile
San Diego-Carlsbad MSA20201st Qtr$13.50$12.11$12.86$14.42

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Occupational Projections of Employment (also called "Outlook" or "Demand")[Top]
 AreaEstimated Year-Projected YearEmploymentEmployment ChangeAnnual Avg Openings
San Diego County 2016 - 20261,5601,6801207.7406

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Job Openings from JobCentral National Labor Exchange[Top]
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Industries Employing This Occupation (click on Industry Title to View Employers List)[Top]
Industry Title
Number of Employers in San Diego County
Percent of Total
Employment for Occupation in State of California
Motion Picture and Video Industries 25434.8%
Employment Services 39011.9%
Spectator Sports 959.6%
Performing Arts Companies 3176.8%
Amusement Parks and Arcades 244.2%
Museums, Parks and Historical Sites 4141.8%
Other Amusement & Recreation Industries 1,3661.2%

About Staffing Patterns

Data for Training Programs not available.

About Training & Apprenticeships

About This Occupation (from O*NET - The Occupation Information Network)[Top]
Top Tasks (Specific duties and responsibilities of this job.)
Sell and collect admission tickets and passes from patrons at entertainment events.
Greet patrons attending entertainment events.
Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
Guide patrons to exits or provide other instructions or assistance in case of emergency.
Clean facilities.
Maintain order and ensure adherence to safety rules.
Provide assistance with patrons` special needs, such as helping those with wheelchairs.
Direct patrons to restrooms, concession stands and telephones.
Settle seating disputes or help solve other customer concerns.

More Tasks for Ushers, Lobby Attendants, and Ticket Takers

Top Skills used in this Job
Social Perceptiveness - Being aware of others` reactions and understanding why they react as they do.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation - Actively looking for ways to help people.
Speaking - Talking to others to convey information effectively.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Coordination - Adjusting actions in relation to others` actions.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Negotiation - Bringing others together and trying to reconcile differences.
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

More Skills for Ushers, Lobby Attendants, and Ticket Takers

Data for Abilities not available.

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Top Work Values (Aspects of this job that create satisfaction.)
Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment.
Support - Occupations that satisfy this work value offer supportive management that stands behind employees.

More WorkValues for Ushers, Lobby Attendants, and Ticket Takers

Top Interests (The types of activities someone in this job would like.)
Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

More Interests for Ushers, Lobby Attendants, and Ticket Takers

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