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Detailed Guide for

Stock Clerks and Order Fillers in Los Angeles County

May also be called: Central Supply Technicians; Inventory Control Clerks; Inventory Takers; Linen Clerks; Order Pullers; Pickers; Stockers; Storekeepers; Supply Clerks; Ticketers; Tool-Crib Attendants

Specialties within this occupation include: Marking Clerks; Merchandisers; Sales Floor Stock Clerks; Stockroom, Warehouse, or Storage Yard Stock Clerks; Wholesale and Retail Sales Order Fillers

What Would I Do?

Stock Clerks and Order Fillers bring order to modern life’s vast assortment of goods and materials. They receive, unpack, check, store, track merchandise or materials, and pack customer orders. They keep records of items entering or leaving the stockroom and inspect damaged or spoiled goods. Stock Clerks and Order Fillers sort, organize, and mark items with identifying codes, such as price, stock, or inventory control codes.

Marking Clerks print and attach price tags to merchandise by hand or with a ticket-pricing machine.

Wholesale and Retail Sales Stock Clerks follow sales slip or order forms to fill customers' mail and telephone orders. They compute prices, issue receipts, keep shipping records, and request additional materials, supplies, and equipment.

Stockroom, Warehouse, or Storage Yard Stock Clerks receive, store, and issue materials, equipment, and other items from stockrooms, warehouses, or storage yards. They keep records and compile stock reports.

Sales Floor Stock Clerks, often called Merchandisers, receive, store, and issue sales floor merchandise. They stock shelves, racks, cases, bins, and tables with merchandise. They periodically take physical count of stock, mark merchandise, and tag shelves. They rotate products and pull discontinued or aged merchandise for return. Following written assembly instructions, they may construct and install store displays to attract customers. They clean shelves and sweep debris from display areas.


Important Tasks and Related Skills

Each task below is matched to a sample skill required to carry out the task.

TaskSkill Used in this Task
Receive and count stock items, and record data manually or using computer.Mathematics
Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.Manual Dexterity
Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.Multilimb Coordination
Answer customers' questions about merchandise and advise customers on merchandise selection.Active Listening
Obtain merchandise from bins or shelves.Trunk Strength
Dispose of damaged or defective items, or return them to vendors.Problem Sensitivity
Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.Reading Comprehension
Transport packages to customers' vehicles.Customer and Personal Service
Requisition additional materials, supplies, and equipment.Information Ordering
Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.Coordination
Source: U.S. Department of Labor Occupational Information Network (O*NET) at online.onetcenter.org

Working Conditions

Working conditions vary considerably by specialty and employer. Most Stock Clerks and Order Fillers work indoors, with good lighting, heating, and ventilation. They usually work alone, but have frequent contact with other workers. The job requires a lot of standing, walking, stooping, bending, and lifting. Safety equipment such as gloves, boots, helmets, and safety glass may be required. Those working as Merchandisers servicing a particular product line travel to retail stores within their assigned territory. Most Stock Clerks work 40 hours a week. Stock Clerks working during retail business hours must be able to concentrate on their tasks in the midst of customer activity. Other Stock Clerks begin their work as the store closes and work through the night. Evening, night, and weekend hours are common.

Stock Clerks and Order Fillers may belong to a union, depending on their employment setting, such as the United Food and Commercial Workers.

Will This Job Fit Me?

The job of Stock Clerk and Order Fillers will appeal to those who like working with their hands in organized and clearly defined activities requiring accuracy and attention to detail while in frequent contact with others. Employees who value providing service for others and working in a friendly, non-competitive environment should enjoy this occupation.

What Wages and Benefits Can I Expect?

Wages

The median wage in 2021 for Stock Clerks and Order Fillers in California is $0 annually. The median is the point at which half of the workers earn more and half earn less.

Annual Wages for 2021Low
(25th percentile)
Median
(50th percentile)
High
(75th percentile)
California>$145,600>$145,600>$145,600
Source: EDD/LMID Occupational Employment Statistics Survey, 2021 at www.labormarketinfo.edd.ca.gov/data/wages.html Wages do not reflect self-employment.


Benefits

Benefits for Stock Clerks and Order Fillers will vary by industry and whether employed full or part-time. If uniforms are required, employers generally provide them or offer an allowance to purchase them.

What Do Local Employers Say About Benefits?  Of the 24 employers in Los Angeles County, almost all provide medical insurance and vacation, and most provide dental insurance benefits to Stock Clerks and Order Fillers who work full-time.

Percent of Employers Who Provide
Specific Benefits by Time Base
Benefit TypeFull-TimePart-Time
Medical Insurance88%4%
Vacation83%0%
Dental Insurance67%4%
Life Insurance54%4%
Vision Insurance50%4%
Sick Leave46%0%
Retirement Plan21%4%
Disability Insurance12%0%
No benefits8%29%
Paid Time Off Bank4%0%
Source: EDD/LMID Local Occupational Information Survey.

Of the 21 employers surveyed who responded in Los Angeles County, who provides medical benefits, almost all reported that they pay half or more of the cost of medical insurance for full-time, and none reported that they pay half or more of the cost of medical insurance for part-time Stock Clerks and Order Fillers.

Percent of Employers Who Paid Medical
Insurance by Portion Paid by Time Base
Portion Paid by Employer:Full-TimePart-Time
All19%0%
Half or more62%0%
Less than Half14%0%
None5%100%
Source: EDD/LMID Local Occupational Information Survey.

What is the Job Outlook?

Despite automation of warehouses and factories, demand continues for Stock Clerks and Order Fillers in retail and wherever hand selection and placement of items remains essential. Since this is a large entry-level occupation, opportunities exist even during periodic economic slumps.

Workers in retail settings are less affected by automation but more by the economic downturn. Warehouse type retail outlets and Internet shopping fulfillment services should experience more growth than other sectors. The increasing role of large retail outlets and warehouses, as well as catalog, mail, telephone, and Internet shopping ser­vices should bolster employment of Stock Clerks and Order Fillers. Applicants with computer skills will fare better in the job search.

Projections of Employment

In California, the number of Stock Clerks and Order Fillers is expected to grow slower than average growth rate for all occupations. Jobs for Stock Clerks and Order Fillers are expected to increase by 6.5 percent, or 11,200 jobs between 2018 and 2028.

In Los Angeles County, the number of Stock Clerks and Order Fillers is expected to grow slower than average growth rate for all occupations. Jobs for Stock Clerks and Order Fillers are expected to increase by 7.8 percent, or 5,150 jobs between 2018 and 2028.

Estimated Employment and Projected Growth
Stock Clerks and Order Fillers
Geographic Area
(Estimated Year-Projected Year)
Estimated
Employment
Projected
Employment
Numeric
Change
Percent
Change
Job
Openings
California
(2018-2028)
172,000183,20011,2006.52,475,900
Los Angeles County
(2018-2028)
65,88071,0305,1507.8962,600
Source: EDD/LMID Projections of Employment by Occupation at www.labormarketinfo.edd.ca.gov/data/employment-projections.html

How Do I Qualify?

Education, Training, and Other Requirements

Stock Clerks and Order Fillers generally are entry-level workers who do not need more than a high school diploma or GED. Short-term on-the-job training is usually adequate for this occupation.

Stock Clerks and Order Fillers learn the job by doing routine tasks under close supervision. Training in the use of automated equipment usually is done informally on the job. As this occupation becomes more automated, however, workers may need longer periods of training to master using the equipment.

Early Career Planning

High school business math, bookkeeping, and computer classes prepare students for Stock Clerk positions. Part-time or summer work as a retail salesclerk or Stock Clerk could eventually lead to full-time employment.

Where Would I Work?

All large organizations need Stock Clerks. The greatest numbers are found in department stores, followed by grocery stores. Jobs for Stock Clerks are found in all parts of the State, but most work in urban areas that have many suburban shopping centers, warehouses, and factories. The largest industries employing Stock Clerks and Order Fillers are as follows:

Industry TitlePercent of Total Employment for Occupation in California
Food and Beverage Stores26.4%
General Merchandise Stores25.9%
Merchant Wholesalers, Nondurable Goods7.0%
Building Material and Supplies Dealers4.6%
Merchant Wholesalers, Durable Goods4.3%
Source: EDD/LMID Staffing Patterns at www.labormarketinfo.edd.ca.gov/data/employment-projections.html

What Employers Say...

The Employment Development Department surveyed 24 employers in Los Angeles County which employ 1,054 Stock Clerks and Order Fillers. Here's what they had to say:

About Full-Time/Part-Time: Almost All of these firms employ full-time and many employ part-time Stock Clerks and Order Fillers.

About Work Experience:  Of the 24 employers surveyed in Los Angeles County, most require new hires to have prior work experience as Stock Clerks and Order Fillers. In the table below, percentages may not add to 100% since employers may select more than one time period.

How Much Work Experience
Do Employers Require?
More than 5 years 0%
25 to 60 months 7%
13 to 24 months 27%
1 to 12 months 67%
Source: EDD/LMID Local Occupational Information Survey.

About Recruitment:  Of the 24 employers surveyed in Los Angeles County, many indicate it is easy to find applicants with experience who meet their minimum hiring requirements, while many indicate it is easy to find applicants without previous experience who meet their minimum hiring requirements to fill vacancies for Stock Clerks and Order Fillers.

About Hiring:  Of the 24 employers surveyed in Los Angeles County, most expect the number of Stock Clerks and Order Fillers they employ to remain stable during the coming year.

Hiring Expectations
Expect Employment to Increase 17%
Expect Employment to Remain Stable 79%
Expect Employment to Decline 4%
Source: EDD/LMID Local Occupational Information Survey.

About Vacancies:  Of the 24 employers surveyed in Los Angeles County, 38 percent hired Stock Clerks and Order Fillers during the past year. Of the hiring firms, 78 percent filled existing vacancies, 22 percent filled newly created positions, and 44 percent filled temporary assignments.

Finding a Job

Direct application to employers remains the most effective job search method as many job openings are not advertised. Use the information detailed under Yellow Page Headings and Find Possible Employers to identify employers for direct contact.

Stock Clerks and Order Fillers can find jobs through listings posted on job board sites or through newspaper advertisements.  Online job opening systems include JobCentral at www.jobcentral.com and CalJOBSSM at www.caljobs.ca.gov.

To find your nearest One-Stop Career Center, go to Service Locator. View the helpful job search tips for more resources. (requires Adobe Reader).

Yellow Page Headings

You can focus your local job search by checking employers listed online or in your local telephone directory. Below are some suggested headings where you might find employers of Stock Clerks and Order Fillers.

Find Possible Employers

To locate a list of employers in your area, use "Find Employers" on the LaborMarketInfo Web site at http://www.labormarketinfo.edd.ca.gov/aspdotnet/databrowsing/empMain.aspx?menuChoice=emp

Where Could This Job Lead?

Stock Clerk positions offer insight into the products and materials associated with a business. Advancement opportunities vary with the industry and employer. With additional training, some workers advance to jobs as warehouse leads or supervisors, purchasing agents, or other jobs within the facility such as inventory control.



Related Occupations

Below is a list of occupations related to Stock Clerks and Order Fillers.

Other Sources

These links are provided for your convenience and do not constitute an endorsement by EDD.

For the Career Professional

The following codes are provided to assist counselors, job placement workers, or other career professionals.

SystemCode
SOC - Standard Occupational Classification at www.bls.gov/soc/43-5081
O*NET - Occupational Information Network at online.onetcenter.org/
   Stock Clerks, Sales Floor43-5081.01
   Interest Codes (RIASEC) at online.onetcenter.org/find/descriptor/browse/Interests/#curCRE
   Marking Clerks43-5081.02
   Interest Codes (RIASEC) at online.onetcenter.org/find/descriptor/browse/Interests/#curCRE
   Stock Clerks- Stockroom, Warehouse, or Storage Yard43-5081.03
   Interest Codes (RIASEC) at online.onetcenter.org/find/descriptor/browse/Interests/#curRCE
   Order Fillers, Wholesale and Retail Sales43-5081.04
   Interest Codes (RIASEC) at online.onetcenter.org/find/descriptor/browse/Interests/#curCRE
CIP - Classification of Instructional Programs at nces.ed.gov/pubs2002/cip2000/
   Retailing and Retail Operations 521803
TOP - Taxonomy of Programs at www.ccccurriculum.info/ (California Community Colleges)
   Retail Store Operations and Management050650

The California Occupational Guides are a product of:
The California Employment Development Department
Labor Market Information Division
www.labormarketinfo.edd.ca.gov

Printed on Sunday, September 19, 2021