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How Are We Doing?
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 Employment  Development  Department

 My CA     EDD    LMI 
 Labor Market Information

How Are We Doing? -- A Customer Satisfaction Survey

The California Employment Development Department, Labor Market Information Division (LMID), is committed to provide quality customer service via this Internet site.  This survey will help us determine if we are meeting your needs and help us to better serve you.  It should only take a few moments to answer the questions below.  You may skip questions.   The information you provide will only be used to improve this site.

IMPORTANT NOTE:  Responses to this survey are tabulated monthly.  DO NOT leave messages here about the following:

1. Overall, how satisfied are you with the Labor Market Information website?

Very Satisfied
Somewhat Satisfied
Very Dissatisfied
Don't Know

2. How often do you use the Labor Market Information website?

This is my first visit

3. How helpful was the Labor Market Information website in assisting you in making informed career,
    business, curriculum or other decisions?

Very Helpful
Somewhat Helpful
Not Helpful
Not Helpful At All
Don't Know

4. When you visit the Labor Market Information website for specific information, is the information:

very easy to find
easy to find
about the same as looking on most sites
hard to find
very hard to find

5. If you were looking for a particular item but did not find it, please describe the information you needed:

6. Data on this website are sometimes provided in an Excel spreadsheet format. Do you
    have Microsoft Excel?

No     Yes        If "Yes",what version? 4.0 or older        5.0        7.0 or Higher       

7. How did you find out about the Labor Market Information website?

LMID Local Area Consultants   Newspaper / magazine article
Colleagues / Friend   Web search engine (i.e. Yahoo, Google, etc)
Links from other Web pages   On my own
LMID Publication or Presentation   Something else

8. From where do you access the Internet? (Check all that apply)

school / university classroom or computer lab
public library
work / office

9. Please select the category that best describes your organization?

10. Please select your organization's primary business function?

11. Please tell us how we can better serve your data needs.

12. Please enter the code from the picture. This is to verify that we are getting data from the user and not a BOT who is entering it.
This Is CAPTCHA Image
Write the characters in the image above:

If we may contact you about your comments, please complete the information below:

    Organization Name:
    E-mail address:
    Phone (with area code):
Your participation in this survey is valuable.   Thank you for your comments!!


Note to our Customers: The information you provide in this survey will only be used to improve this site.  It will not be sent or provided to any other party, and will be retained by LMID for one year.  These data are confidential and are exempt from requests made pursuant to the California Public Records Act.  If would like to send an electronic message, go to our on-line message center.

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