Training Program Information

Receptionist

Receptionist. A program that prepares individuals to perform frontline public relations duties for a business, organization, or answering service. Includes instruction in telephone answering techniques, responding to information re quests, keeping caller and/or visitor records, placing business calls, operating telephone switchboards and/or other communications equipment, relaying incoming and interoffice calls, schedule maintenance, and public relations skills.

Offered By: Mountain View-Los Altos Adult School

Address:
333 Moffett Boulevard
Mountain View, CA 94043

Internet Link: http://www.mvlaae.net

CONTACT:
Brenda Harris, PhD, Assistant Director
Phone: 650-940-1333

Program Details

Program Title:	Receptionist

Program Description:	Receptionist. A program that prepares individuals to perform frontline public relations duties for a business, organization, or answering service. Includes instruction in telephone answering techniques, responding to information re quests, keeping caller and/or visitor records, placing business calls, operating telephone switchboards and/or other communications equipment, relaying incoming and interoffice calls, schedule maintenance, and public relations skills.

Degree Offered:	Certificates < 2yrs.