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Employment Development Department
Employment Development Department

Training Program Information

Receptionist
Receptionist. A program that prepares individuals to perform frontline public relations duties for a business, organization, or answering service. Includes instruction in telephone answering techniques, responding to information re quests, keeping caller and/or visitor records, placing business calls, operating telephone switchboards and/or other communications equipment, relaying incoming and interoffice calls, schedule maintenance, and public relations skills.
 

Offered By: Goodwill Industries of San Joaquin Valley

Address:
1077 E. Shaw Ave.
Fresno, CA 93710

Internet Link: http://www.goodwill-sjv.org
CONTACT:
David Falls
Phone: 559-224-0162

Program Details

Program Title: Receptionist
 
Program Description: Receptionist. A program that prepares individuals to perform frontline public relations duties for a business, organization, or answering service. Includes instruction in telephone answering techniques, responding to information re quests, keeping caller and/or visitor records, placing business calls, operating telephone switchboards and/or other communications equipment, relaying incoming and interoffice calls, schedule maintenance, and public relations skills.
 
Degree Offered: Certificates < 2yrs.
 
 
 



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