Occupation Profile

Office Clerks, General

(SOC Code : 43-9061)

in California

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.

Employers usually expect an employee in this occupation to be able to do the job after Short-term on-the-job training .

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Occupational Wages

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Area	Year	Period	Hourly Mean	Hourly by Percentile
				25th	Median	75th
California	2012	1st Qtr	$15.77	$11.48	$15.10	$18.87

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Occupational Projections of Employment (also called "Outlook" or "Demand")

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Area	Estimated Year-Projected Year	Employment		Employment Change		Annual Avg Openings
		Estimated	Projected	Number	Percent
California	2010 - 2020	326,700	378,200	51,500	15.8	10,940

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Job Openings from JobCentral National Labor Exchange

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Within miles of Zip Code.

Industries Employing This Occupation (click on Industry Title to View Employers List)

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Industry Title

Number of Employers in State of California

Percent of Total
Employment for Occupation in State of California

Colleges and Universities

1,979

10.3%

Employment Services

6,297

7.1%

Elementary and Secondary Schools

17,985

6.4%

General Medical and Surgical Hospitals

1,393

2.3%

Junior Colleges

171

2.3%

Management & Technical Consulting Svc

28,222

1.6%

Management of Companies and Enterprises

914

1.5%

Building Equipment Contractors

29,622

1.5%

Accounting and Bookkeeping Services

24,363

1.4%

Architectural and Engineering Services

23,211

1.3%

Insurance Agencies, Brokerages & Support

28,682

1.2%

Residential Building Construction

22,021

1.2%

Legal Services

57,499

1.2%

Computer Systems Design and Rel Services

9,933

1.2%

Office Administrative Services

2,198

1.1%

Religious Organizations

25,283

1.1%

Electronic Markets and Agents/Brokers

2,823

1.1%

Offices of Physicians

62,928

1.1%

Offices of Real Estate Agents & Brokers

39,683

1.0%

About Staffing Patterns

Training Programs (click on title for more information)

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Program Title

General Office Occupations and Clerical Services

About Training & Apprenticeships

About This Occupation (from O*NET - The Occupation Information Network)

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Top Tasks (Specific duties and responsibilities of this job.)

Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

Answer telephones, direct calls, and take messages.

Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

Compile, copy, sort, and file records of office activities, business transactions, and other activities.

Compute, record, and proofread data and other information, such as records or reports.

Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.

Complete work schedules, manage calendars, and arrange appointments.

Review files, records, and other documents to obtain information to respond to requests.

More Tasks for Office Clerks, General

Top Skills used in this Job

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Speaking - Talking to others to convey information effectively.

Social Perceptiveness - Being aware of others` reactions and understanding why they react as they do.

Time Management - Managing one`s own time and the time of others.

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Service Orientation - Actively looking for ways to help people.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Coordination - Adjusting actions in relation to others` actions.

Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

More Skills for Office Clerks, General

Data for Tasks not available.

More Abilities for Office Clerks, General

Top Work Values (Aspects of this job that create satisfaction.)

Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment.

Support - Occupations that satisfy this work value offer supportive management that stands behind employees.

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Top Interests (The types of activities someone in this job would like.)

Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

More Interests for Office Clerks, General

Alternate Titles

Administrative Clerks; Office Assistants; and Real Estate Clerks.