Occupation Profile

Eligibility Interviewers, Government Programs

(SOC Code : 43-4061)

in California

Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

Employers usually expect an employee in this occupation to be able to do the job after Moderate-term on-the-job training (1-12 months) .

Occupational Wages

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Area	Year	Period	Hourly Mean	Hourly by Percentile
				25th	Median	75th
California	2012	1st Qtr	$21.88	$19.46	$21.50	$23.59

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Occupational Projections of Employment (also called "Outlook" or "Demand")

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Area	Estimated Year-Projected Year	Employment		Employment Change		Annual Avg Openings
		Estimated	Projected	Number	Percent
California	2010 - 2020	22,300	23,300	1,000	4.5	700

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Job Openings from JobCentral National Labor Exchange

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Enter a Zip Code Find a Zip code in California

Within miles of Zip Code.

Industries Employing This Occupation (click on Industry Title to View Employers List)

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Industry Title

Number of Employers in State of California

Percent of Total
Employment for Occupation in State of California

About Staffing Patterns

Training Programs (click on title for more information)

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Program Title

Community Organization and Advocacy

About Training & Apprenticeships

About This Occupation (from O*NET - The Occupation Information Network)

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Top Tasks (Specific duties and responsibilities of this job.)

Answer applicants` questions about benefits and claim procedures.

Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.

Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants` legal rights.

Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.

Compile, record, and evaluate personal and financial data in order to verify completeness and accuracy, and to determine eligibility status.

Interview and investigate applicants for public assistance to gather information pertinent to their applications.

Check with employers or other references to verify answers and obtain further information.

Schedule benefits claimants for adjudication interviews to address questions of eligibility.

Keep records of assigned cases, and prepare required reports.

Prepare applications and forms for applicants for such purposes as school enrollment, employment, and medical services.

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Top Skills used in this Job

Speaking - Talking to others to convey information effectively.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Social Perceptiveness - Being aware of others` reactions and understanding why they react as they do.

Service Orientation - Actively looking for ways to help people.

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Coordination - Adjusting actions in relation to others` actions.

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Top Abilities (Attributes of the person that influence performance in this job.)

Oral Expression - The ability to communicate information and ideas in speaking so others will understand.

Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.

Written Comprehension - The ability to read and understand information and ideas presented in writing.

Speech Clarity - The ability to speak clearly so others can understand you.

Written Expression - The ability to communicate information and ideas in writing so others will understand.

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Top Work Values (Aspects of this job that create satisfaction.)

Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment.

Support - Occupations that satisfy this work value offer supportive management that stands behind employees.

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Top Interests (The types of activities someone in this job would like.)

Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

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