Sample 1 - State of California

Occupation Profile


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Travel Agents
(SOC Code : 41-3041)
in California

Plan and sell transportation and accommodations for travel agency customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required.

Employers are usually looking for candidates with Post secondary vocational training .

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Occupational Wages[Top]
AreaYearPeriodHourly MeanHourly by Percentile
25thMedian75th
California 20131st Qtr$19.11$14.05$17.71$22.67

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Occupational Projections of Employment (also called "Outlook" or "Demand")[Top]
 AreaEstimated Year-Projected YearEmploymentEmployment ChangeAnnual Avg Openings
EstimatedProjectedNumberPercent
California 2010 - 202010,6009,700-900-8.5110

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Job Openings from JobCentral National Labor Exchange[Top]
 
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Within  miles of Zip Code.


Industries Employing This Occupation (click on Industry Title to View Employers List)[Top]
Industry Title
Number of Employers in State of California
Percent of Total
Employment for Occupation in State of California
Travel Arrangement & Reservation Service7,18371.6%

About Staffing Patterns
 

Training Programs (click on title for more information)[Top]
Program Title
Selling Skills and Sales Operations
Tourism and Travel Services Marketing Operations

About Training & Apprenticeships
 

About This Occupation (from O*NET - The Occupation Information Network)[Top]
Top Tasks (Specific duties and responsibilities of this job.)
Collect payment for transportation and accommodations from customer.
Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour`s costs.
Book transportation and hotel reservations, using computer terminal or telephone.
Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.

More Tasks for Travel Agents


Top Skills used in this Job
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking - Talking to others to convey information effectively.
Service Orientation - Actively looking for ways to help people.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Social Perceptiveness - Being aware of others` reactions and understanding why they react as they do.
Persuasion - Persuading others to change their minds or behavior.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Coordination - Adjusting actions in relation to others` actions.
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

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Top Abilities (Attributes of the person that influence performance in this job.)
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity - The ability to speak clearly so others can understand you.
Speech Recognition - The ability to identify and understand the speech of another person.

More Abilities for Travel Agents


Top Work Values (Aspects of this job that create satisfaction.)
Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment.
Achievement - Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment.

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Top Interests (The types of activities someone in this job would like.)
Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

More Interests for Travel Agents

 
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Related Articles and Publications
Nontraditional Employment for Women, 10/11/2011
Explore Nearly 300 Occupations with California Occupational Guides!, 5/8/2009
On-line Job Opening Systems, 6/29/2007
Contingent Workers Bolster California Work Force, 12/22/2006
The New and Improved LaborMarketInfo Web Site, 4/26/2008