Sample 1 - State of California

Occupation Profile


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Personal Service Worker Supervisors
(SOC Code : 39-1021)
in California

Directly supervise and coordinate activities of personal service workers, such as supervisors of flight attendants, hairdressers, or caddies.

Employers are usually looking for candidates with Work experience in a related occupation .

Occupational Wages[Top]
AreaYearPeriodHourly MeanHourly by Percentile
25thMedian75th
California 20141st Qtr$20.51$13.97$18.64$25.40

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Occupational Projections of Employment (also called "Outlook" or "Demand")[Top]
 AreaEstimated Year-Projected YearEmploymentEmployment ChangeAnnual Avg Openings
EstimatedProjectedNumberPercent
California 2010 - 202021,50023,4001,9008.8710

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Job Openings from JobCentral National Labor Exchange[Top]
 
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Within  miles of Zip Code.


Industries Employing This Occupation (click on Industry Title to View Employers List)[Top]
Industry Title
Number of Employers in State of California
Percent of Total
Employment for Occupation in State of California
Personal Care Services 53,4787.1%
Motion Picture and Video Industries 6,6044.9%
Individual and Family Services 22,2734.1%
Other Residential Care Facilities 8653.5%
Civic and Social Organizations 6,3852.6%
Amusement Parks and Arcades 3612.1%
Accommodation 11,6111.8%
Other Personal Services 12,6141.7%
Residential Mental Health Facilities 131.0%
Other Miscellaneous Store Retailers 17,1901.0%
Child Day Care Services 11,3261.0%

About Staffing Patterns
 

Training Programs (click on title for more information)[Top]
Program Title
Salon/Beauty Salon Management/Manager

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About This Occupation (from O*NET - The Occupation Information Network)[Top]
Top Tasks (Specific duties and responsibilities of this job.)
Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
Observe and evaluate workers` appearance and performance to ensure quality service and compliance with specifications.
Train workers in proper operational procedures and functions and explain company policies.
Meet with managers or other supervisors to stay informed of changes affecting operations.
Inform workers about interests or special needs of specific groups.
Apply customer/guest feedback to service improvement efforts.
Resolve customer complaints regarding worker performance or services rendered.
Requisition necessary supplies, equipment, or services.
Furnish customers with information on events or activities.

More Tasks for First-Line Supervisors/Managers of Personal Service Workers


Top Skills used in this Job
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness - Being aware of others` reactions and understanding why they react as they do.
Coordination - Adjusting actions in relation to others` actions.
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Speaking - Talking to others to convey information effectively.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Speaking - Talking to others to convey information effectively.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
Service Orientation - Actively looking for ways to help people.

More Skills for First-Line Supervisors/Managers of Personal Service Workers


Top Abilities (Attributes of the person that influence performance in this job.)
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
Speech Recognition - The ability to identify and understand the speech of another person.
Speech Clarity - The ability to speak clearly so others can understand you.

More Abilities for First-Line Supervisors/Managers of Personal Service Workers


Top Work Values (Aspects of this job that create satisfaction.)
Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment.
Support - Occupations that satisfy this work value offer supportive management that stands behind employees.

More Work Values for First-Line Supervisors/Managers of Personal Service Workers


Top Interests (The types of activities someone in this job would like.)
Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

More Interests for First-Line Supervisors/Managers of Personal Service Workers

 
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