Occupation Profile

Industries Employing

Slot Supervisors

(SOC Code : 39-1012)

in California

Coordinate/supervise functions of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and payoff jackpots. Reset slot machines after payoffs. Make minor repairs or adjustments to slot machines. Recommend removal of slot machines for repair. Report hazards and enforces safety rules.

Employers are usually looking for candidates with Post secondary vocational training .

Occupational Wages

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About This Occupation (from O*NET - The Occupation Information Network)

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Top Tasks (Specific duties and responsibilities of this job.)

Monitor payment of hand-delivered jackpots to ensure promptness.

Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.

Respond to and resolve patrons` complaints.

Patrol assigned areas to ensure that players are following rules and that machines are functioning correctly.

Reset slot machines after payoffs.

Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.

Record the specifics of malfunctioning machines and document malfunctions needing repair.

Exchange currency for customers, converting currency into requested combinations of bills and coins.

Answer patrons` questions about gaming machine functions and payouts.

Attach "out of order" signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed.

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Top Skills used in this Job

Speaking - Talking to others to convey information effectively.

Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Social Perceptiveness - Being aware of others` reactions and understanding why they react as they do.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly.

Service Orientation - Actively looking for ways to help people.

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Coordination - Adjusting actions in relation to others` actions.

Mathematics - Using mathematics to solve problems.

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Top Abilities (Attributes of the person that influence performance in this job.)

Oral Expression - The ability to communicate information and ideas in speaking so others will understand.

Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.

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Top Work Values (Aspects of this job that create satisfaction.)

Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment.

Support - Occupations that satisfy this work value offer supportive management that stands behind employees.

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Top Interests (The types of activities someone in this job would like.)

Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

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