Sample 1 - State of California

Occupation Profile


Printer Version
Waiters and Waitresses
(SOC Code : 35-3031)
in California

Take orders and serve food and beverages to patrons at tables in dining establishment. Exclude "Counter Attendants, Cafeteria, Food Concession, and Coffee Shop" (35-3022).

Employers usually expect an employee in this occupation to be able to do the job after Short-term on-the-job training .

View a Career Video for this occupation from America's Career InfoNet (requires Windows Media Player)


Occupational Wages[Top]
AreaYearPeriodHourly MeanHourly by Percentile
25thMedian75th
California 20141st Qtr$10.89$8.69$9.16$10.62

View Wages for All Areas  About Wages
 

Occupational Projections of Employment (also called "Outlook" or "Demand")[Top]
 AreaEstimated Year-Projected YearEmploymentEmployment ChangeAnnual Avg Openings
EstimatedProjectedNumberPercent
California 2012 - 2022246,100290,30044,20018.016,260

View Projections for All Areas  About Projections
 

Job Openings from JobCentral National Labor Exchange[Top]
 
Enter a Zip Code     Find a Zip code in California

Within  miles of Zip Code.


Industries Employing This Occupation (click on Industry Title to View Employers List)[Top]
Industry Title
Number of Employers in State of California
Percent of Total
Employment for Occupation in State of California
Restaurants86,25082.3%
Other Amusement & Recreation Industries 12,4812.4%
Employment Services 6,7261.8%
Drinking Places (Alcoholic Beverages) 3,5881.7%

About Staffing Patterns
 

Data for Training Programs not available.

About Training & Apprenticeships
 

About This Occupation (from O*NET - The Occupation Information Network)[Top]
Top Tasks (Specific duties and responsibilities of this job.)
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Collect payments from customers.
Write patrons` food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Prepare checks that itemize and total meal costs and sales taxes.
Take orders from patrons for food or beverages.
Check patrons` identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
Present menus to patrons and answer questions about menu items, making recommendations upon request.
Clean tables or counters after patrons have finished dining.
Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.

More Tasks for Waiters and Waitresses


Top Skills used in this Job
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation - Actively looking for ways to help people.
Social Perceptiveness - Being aware of others` reactions and understanding why they react as they do.
Speaking - Talking to others to convey information effectively.
Coordination - Adjusting actions in relation to others` actions.
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Persuasion - Persuading others to change their minds or behavior.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

More Skills for Waiters and Waitresses


Top Abilities (Attributes of the person that influence performance in this job.)
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
Speech Recognition - The ability to identify and understand the speech of another person.

More Abilities for Waiters and Waitresses


Top Work Values (Aspects of this job that create satisfaction.)
Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment.
Support - Occupations that satisfy this work value offer supportive management that stands behind employees.

More Work Values for Waiters and Waitresses


Top Interests (The types of activities someone in this job would like.)
Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

More Interests for Waiters and Waitresses


Alternate Titles
Banquet Servers; Cocktail Servers; Food Runners; Restaurant Servers; Room Service Servers; and Waitstaff
 
Related Links
LMI for Job Seekers
Local Area Profile
Compare Occupations
View Similar Occupations
O*Net - The Occupation Information Network

View a Career Video for this occupation from America's Career InfoNet (requires Windows Media Player)