| Top Tasks (Specific duties and responsibilities of this job.) |
|
| Counsel individuals, groups, families, or communities regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care. |
| Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs. |
| Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts, to help children who face problems such as disabilities, abuse, or poverty. |
| Maintain case history records and prepare reports. |
| Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required. |
| Refer clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply. |
| Consult with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions. |
| Counsel students whose behavior, school progress, or mental or physical impairment indicate a need for assistance, diagnosing students` problems and arranging for needed services. |
| Develop and review service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided. |
| Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements. |
| Top Skills used in this Job |
|
| Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| Speaking - Talking to others to convey information effectively. |
| Reading Comprehension - Understanding written sentences and paragraphs in work related documents. |
| Social Perceptiveness - Being aware of others` reactions and understanding why they react as they do. |
| Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
| Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
| Service Orientation - Actively looking for ways to help people. |
| Writing - Communicating effectively in writing as appropriate for the needs of the audience. |
| Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
| Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
| Top Abilities (Attributes of the person that influence performance in this job.) |
|
| Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. |
| Oral Expression - The ability to communicate information and ideas in speaking so others will understand. |
| Written Comprehension - The ability to read and understand information and ideas presented in writing. |
| Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
| Speech Clarity - The ability to speak clearly so others can understand you. |
| Written Expression - The ability to communicate information and ideas in writing so others will understand. |
| Speech Recognition - The ability to identify and understand the speech of another person. |
| Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. |
| Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
