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Employment Development Department
Employment Development Department
Occupation Profile
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Funeral Service Managers
(SOC Code : 11-9061)
in California

Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes. Excludes “Morticians, Undertakers, and Funeral Directors” (39-4031).

Employers are usually looking for candidates with a Associate degree .

Occupational Wages[Top]
AreaYearPeriodHourly MeanHourly by Percentile
25thMedian75th
California 20171st Qtr$32.84$24.02$30.22$37.99

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Occupational Projections of Employment (also called "Outlook" or "Demand")[Top]
 AreaEstimated Year-Projected YearEmploymentEmployment ChangeAnnual Avg Openings
EstimatedProjectedNumberPercent
California 2014 - 20241,9002,0001005.350

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Job Openings from JobCentral National Labor Exchange[Top]
 
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Industries Employing This Occupation (click on Industry Title to View Employers List)[Top]
Data for Industries Employing This Occupation (click on Industry Title to View Employers List) not available.

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Data for Training Programs not available.

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About This Occupation (from O*NET - The Occupation Information Network)[Top]
Top Tasks (Specific duties and responsibilities of this job.)
Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
Schedule funerals, burials, or cremations.
Sell funeral services, products, or merchandise to clients.
Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
Offer counsel and comfort to families and friends of the deceased.
Negotiate contracts for prearranged funeral services.
Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
Direct or monitor administrative, support, repair, or maintenance services for funeral homes.

More Tasks for Funeral Service Managers


Top Skills used in this Job
Service Orientation - Actively looking for ways to help people.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness - Being aware of others` reactions and understanding why they react as they do.
Speaking - Talking to others to convey information effectively.
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Time Management - Managing one`s own time and the time of others.
Coordination - Adjusting actions in relation to others` actions.
Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
Negotiation - Bringing others together and trying to reconcile differences.

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Top Abilities (Attributes of the person that influence performance in this job.)
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.

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Top Work Values (Aspects of this job that create satisfaction.)
Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment.
Achievement - Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment.

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Top Interests (The types of activities someone in this job would like.)
Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

More Interests for Funeral Service Managers

 
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