Occupation Profile

Non-Retail Sales Supervisors

(SOC Code : 41-1012)

in California

Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.

Employers are usually looking for candidates with Work experience in a related occupation .

Occupational Wages

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Area	Year	Period	Hourly Mean	Hourly by Percentile
				25th	Median	75th
California	2012	1st Qtr	$38.47	$24.40	$33.82	$46.32

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Occupational Projections of Employment (also called "Outlook" or "Demand")

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Area	Estimated Year-Projected Year	Employment		Employment Change		Annual Avg Openings
		Estimated	Projected	Number	Percent
California	2010 - 2020	40,900	46,600	5,700	13.9	1,600

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Job Openings from JobCentral National Labor Exchange

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Enter a Zip Code Find a Zip code in California

Within miles of Zip Code.

Possible Licenses Required and Issuing Authority

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License Title

License Authority

Pest Control Dealer Designated Agent

Department of Pesticide Regulation
Licensing and Certification Program
www.cdpr.ca.gov

About Licenses

Industries Employing This Occupation (click on Industry Title to View Employers List)

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Industry Title

Number of Employers in State of California

Percent of Total
Employment for Occupation in State of California

Electronic Markets and Agents/Brokers

2,823

3.0%

Management of Companies and Enterprises

914

2.4%

Management & Technical Consulting Svc

28,222

2.0%

Grocery Product Merchant Wholesalers

5,559

1.8%

Commercial Goods Merchant Wholesalers

7,080

1.7%

Machinery & Supply Merchant Wholesalers

8,676

1.5%

Travel Arrangement & Reservation Service

6,944

1.2%

Hardware & Plumbing Merchant Wholesalers

3,780

1.1%

Business Support Services

7,410

1.0%

Motor Vehicle/Part Merchant Wholesalers

4,445

1.0%

About Staffing Patterns

Training Programs (click on title for more information)

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Program Title

General Merchandising, Sales, & Related Marketing Operations

Selling Skills and Sales Operations

Special Products Marketing Operations

About Training & Apprenticeships

About This Occupation (from O*NET - The Occupation Information Network)

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Top Tasks (Specific duties and responsibilities of this job.)

Listen to and resolve customer complaints regarding services, products, or personnel.

Monitor sales staff performance to ensure that goals are met.

Hire, train, and evaluate personnel.

Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers.

Provide staff with assistance in performing difficult or complicated duties.

Plan and prepare work schedules, and assign employees to specific duties.

Attend company meetings to exchange product information and coordinate work activities with other departments.

Prepare sales and inventory reports for management and budget departments.

Formulate pricing policies on merchandise according to profitability requirements.

More Tasks for First-Line Supervisors/Managers of Non-Retail Sales Workers

Top Skills used in this Job

Speaking - Talking to others to convey information effectively.

Coordination - Adjusting actions in relation to others` actions.

Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

Social Perceptiveness - Being aware of others` reactions and understanding why they react as they do.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Time Management - Managing one`s own time and the time of others.

Instructing - Teaching others how to do something.

More Skills for First-Line Supervisors/Managers of Non-Retail Sales Workers

Top Abilities (Attributes of the person that influence performance in this job.)

Oral Expression - The ability to communicate information and ideas in speaking so others will understand.

Speech Recognition - The ability to identify and understand the speech of another person.

Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.

Speech Clarity - The ability to speak clearly so others can understand you.

More Abilities for First-Line Supervisors/Managers of Non-Retail Sales Workers

Top Work Values (Aspects of this job that create satisfaction.)

Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions.

Working Conditions - Occupations that satisfy this work value offer job security and good working conditions.

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Top Interests (The types of activities someone in this job would like.)

Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

More Interests for First-Line Supervisors/Managers of Non-Retail Sales Workers