Occupation Profile

Retail Sales Supervisors

(SOC Code : 41-1011)

in California

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

Employers are usually looking for candidates with Work experience in a related occupation .

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Occupational Wages

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Area	Year	Period	Hourly Mean	Hourly by Percentile
				25th	Median	75th
California	2012	1st Qtr	$21.17	$15.29	$19.16	$24.17

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Occupational Projections of Employment (also called "Outlook" or "Demand")

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Area	Estimated Year-Projected Year	Employment		Employment Change		Annual Avg Openings
		Estimated	Projected	Number	Percent
California	2010 - 2020	164,900	188,600	23,700	14.4	6,220

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Job Openings from JobCentral National Labor Exchange

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Enter a Zip Code Find a Zip code in California

Within miles of Zip Code.

Industries Employing This Occupation (click on Industry Title to View Employers List)

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Industry Title

Number of Employers in State of California

Percent of Total
Employment for Occupation in State of California

Grocery Stores

16,120

7.6%

Department Stores

3,486

6.1%

Building Material and Supplies Dealers

16,446

5.0%

Sporting Goods/Musical Instrument Stores

12,651

3.3%

Electronics and Appliance Stores

20,134

3.2%

Other General Merchandise Stores

4,598

3.1%

Gasoline Stations

7,868

2.9%

Automobile Dealers

8,134

2.4%

Office Supply, Stationery & Gift Stores

9,674

2.0%

Shoe Stores

4,246

1.9%

Book, Periodical, and Music Stores

2,481

1.3%

Other Miscellaneous Store Retailers

16,190

1.3%

Consumer Goods Rental

3,440

1.1%

About Staffing Patterns

Training Programs (click on title for more information)

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Program Title

Consumer Merchandising/Retailing Management

E-Commerce/Electronic Commerce

Floriculture/Floristry Operations and Management

General Merchandising, Sales, & Related Marketing Operations

Retail Management

About Training & Apprenticeships

About This Occupation (from O*NET - The Occupation Information Network)

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Top Tasks (Specific duties and responsibilities of this job.)

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Inventory stock and reorder when inventory drops to a specified level.

Instruct staff on how to handle difficult and complicated sales.

Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

Assign employees to specific duties.

Enforce safety, health, and security rules.

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Plan budgets and authorize payments and merchandise returns.

More Tasks for First-Line Supervisors/Managers of Retail Sales Workers

Top Skills used in this Job

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Coordination - Adjusting actions in relation to others` actions.

Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Service Orientation - Actively looking for ways to help people.

Speaking - Talking to others to convey information effectively.

Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

Social Perceptiveness - Being aware of others` reactions and understanding why they react as they do.

Time Management - Managing one`s own time and the time of others.

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

More Skills for First-Line Supervisors/Managers of Retail Sales Workers

Data for Tasks not available.

More Abilities for First-Line Supervisors/Managers of Retail Sales Workers

Top Work Values (Aspects of this job that create satisfaction.)

Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions.

Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment.

More Work Values for First-Line Supervisors/Managers of Retail Sales Workers

Top Interests (The types of activities someone in this job would like.)

Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

More Interests for First-Line Supervisors/Managers of Retail Sales Workers

Alternate Titles

Retail Store Managers; Retail Supervisors and Managers; Retail Managers; and Store Managers.