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Customer Service Representatives
Estimated Employment and Projected Growth
Geographic Area
(Estimated Year-Projected Year)
Estimated
Employment
Projected
Employment
Numeric
Change
Percent
Change
Additional Openings
Due to Net
Replacements
California
(2018-2028)
220,200218,300-1,900-.91,869,100
Anaheim-Santa Ana-Irvine Area
(2018-2028)
22,35022,270-80-.4190,200
Butte County
(2018-2028)
1,1101,090-20-1.89,400
East Bay Area
(2018-2028)
13,74013,440-300-2.2115,800
Eastern Sierra - Mother Lode Region
(2018-2028)
340340.02,900
Fresno County
(2018-2028)
4,6904,760701.540,300
Imperial County
(2018-2028)
430420-10-2.33,600
Inland Empire Area
(2018-2028)
17,08016,880-200-1.2144,800
Kern County
(2018-2028)
1,8801,89010.516,000
Kings County
(2018-2028)
250260104.02,200
Los Angeles County
(2018-2028)
55,21053,420-1,790-3.2463,000
Madera County
(2018-2028)
280290103.62,400
Merced County
(2018-2028)
800800.06,800
Monterey County
(2018-2028)
1,2101,150-60-5.010,100
Napa County
(2018-2028)
730760304.16,400
North Coast Region
(2018-2028)
890870-20-2.37,500
North Valley Region - Northern Mountains Region
(2018-2028)
520510-10.04,400
Orange County
(2018-2028)
22,35022,270-80-.4190,200
Sacramento Metro Area
(2018-2028)
12,76012,740-20-.2108,700
San Benito and Santa Clara Counties
(2018-2028)
12,64012,420-220-1.7106,900
San Diego County
(2018-2028)
18,56018,260-300-1.6156,900
San Francisco Bay Area
(2018-2028)
15,91015,880-30-.2135,500
San Joaquin County
(2018-2028)
2,5302,54010.421,600
San Luis Obispo County
(2018-2028)
650660101.55,600
San Rafael Area
(2018-2028)
1,3601,350-10-.711,600
Santa Barbara County
(2018-2028)
1,4701,460-10-.712,500
Santa Cruz County
(2018-2028)
970990202.18,300
Santa Maria-Santa Barbara Area
(2018-2028)
1,4701,460-10-.712,500
Shasta County
(2018-2028)
660700406.15,800
Solano County
(2018-2028)
1,3301,360302.311,500
Sonoma County
(2018-2028)
1,8801,870-10-.516,000
Stanislaus County
(2018-2028)
2,2602,320602.719,500
Sutter and Yuba Counties
(2018-2028)
370380102.73,200
Tulare County
(2018-2028)
1,3801,300-80-5.811,400
Ventura County
(2018-2028)
4,2804,280.036,500
 
Source: Employment Development Department
Labor Market Information Division
https://www.labormarketinfo.edd.ca.gov/