Detailed Guide forStock Clerks and Order Fillers in California
May also be called: Central Supply Technicians; Inventory Control Clerks; Inventory Takers; Linen Clerks; Order Pullers; Pickers; Stockers; Storekeepers; Supply Clerks; Ticketers; Tool-Crib Attendants
Specialties within this occupation include: Marking Clerks; Merchandisers; Sales Floor Stock Clerks; Stockroom, Warehouse, or Storage Yard Stock Clerks; Wholesale and Retail Sales Order Fillers
What Would I Do?
Stock Clerks and Order Fillers bring order to modern life’s vast assortment of goods and materials. They receive, unpack, check, store, track merchandise or materials, and pack customer orders. They keep records of items entering or leaving the stockroom and inspect damaged or spoiled goods. Stock Clerks and Order Fillers sort, organize, and mark items with identifying codes, such as price, stock, or inventory control codes.
Marking Clerks print and attach price tags to merchandise by hand or with a ticket-pricing machine.
Wholesale and Retail Sales Stock Clerks follow sales slip or order forms to fill customers' mail and telephone orders. They compute prices, issue receipts, keep shipping records, and request additional materials, supplies, and equipment.
Stockroom, Warehouse, or Storage Yard Stock Clerks receive, store, and issue materials, equipment, and other items from stockrooms, warehouses, or storage yards. They keep records and compile stock reports.
Sales Floor Stock Clerks, often called Merchandisers, receive, store, and issue sales floor merchandise. They stock shelves, racks, cases, bins, and tables with merchandise. They periodically take physical count of stock, mark merchandise, and tag shelves. They rotate products and pull discontinued or aged merchandise for return. Following written assembly instructions, they may construct and install store displays to attract customers. They clean shelves and sweep debris from display areas.
Important Tasks and Related Skills
Each task below is matched to a sample skill required to carry out the task.
|View the skill definitions|
|Task||Skill Used in this Task|
|Receive and count stock items, and record data manually or using computer.||Mathematics|
|Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.||Manual Dexterity|
|Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.||Multilimb Coordination|
|Answer customers' questions about merchandise and advise customers on merchandise selection.||Active Listening|
|Obtain merchandise from bins or shelves.||Trunk Strength|
|Dispose of damaged or defective items, or return them to vendors.||Problem Sensitivity|
|Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.||Reading Comprehension|
|Transport packages to customers' vehicles.||Customer and Personal Service|
|Requisition additional materials, supplies, and equipment.||Information Ordering|
|Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.||Coordination|
Below is a definition for each skill.
|View the tasks to skills list|
|Mathematics||Using mathematics to solve problems.|
|Manual Dexterity||The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.|
|Multilimb Coordination||The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.|
|Active Listening||Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.|
|Trunk Strength||The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.|
|Problem Sensitivity||The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.|
|Reading Comprehension||Understanding written sentences and paragraphs in work related documents.|
|Customer and Personal Service||Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.|
|Information Ordering||The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).|
|Coordination||Adjusting actions in relation to others' actions.|
Working conditions vary considerably by specialty and employer. Most Stock Clerks and Order Fillers work indoors, with good lighting, heating, and ventilation. They usually work alone, but have frequent contact with other workers. The job requires a lot of standing, walking, stooping, bending, and lifting. Safety equipment such as gloves, boots, helmets, and safety glass may be required. Those working as Merchandisers servicing a particular product line travel to retail stores within their assigned territory. Most Stock Clerks work 40 hours a week. Stock Clerks working during retail business hours must be able to concentrate on their tasks in the midst of customer activity. Other Stock Clerks begin their work as the store closes and work through the night. Evening, night, and weekend hours are common.
Stock Clerks and Order Fillers may belong to a union, depending on their employment setting, such as the United Food and Commercial Workers.
Will This Job Fit Me?
The job of Stock Clerk and Order Fillers will appeal to those who like working with their hands in organized and clearly defined activities requiring accuracy and attention to detail while in frequent contact with others. Employees who value providing service for others and working in a friendly, non-competitive environment should enjoy this occupation.
What Wages and Benefits Can I Expect?
The median wage in 2016 for Stock Clerks and Order Fillers in California is $24,489 annually, or $11.77 hourly. The median is the point at which half of the workers earn more and half earn less.
Benefits for Stock Clerks and Order Fillers will vary by industry and whether employed full or part-time. If uniforms are required, employers generally provide them or offer an allowance to purchase them.
What is the Job Outlook?
Despite automation of warehouses and factories, demand continues for Stock Clerks and Order Fillers in retail and wherever hand selection and placement of items remains essential. Since this is a large entry-level occupation, opportunities exist even during periodic economic slumps.
Workers in retail settings are less affected by automation but more by the economic downturn. Warehouse type retail outlets and Internet shopping fulfillment services should experience more growth than other sectors. The increasing role of large retail outlets and warehouses, as well as catalog, mail, telephone, and Internet shopping services should bolster employment of Stock Clerks and Order Fillers. Applicants with computer skills will fare better in the job search.
Projections of Employment
In California, the number of Stock Clerks and Order Fillers is expected to grow slower than average growth rate for all occupations. Jobs for Stock Clerks and Order Fillers are expected to increase by 11.3 percent, or 25,000 jobs between 2014 and 2024.
|Estimated Employment and Projected Growth|
Stock Clerks and Order Fillers
(Estimated Year-Projected Year)
Due to Net
|View Projected Growth for All Areas|
Annual Job Openings
In California, an average of 2,500 new job openings per year is expected for Stock Clerks and Order Fillers, plus an additional 7,010 job openings due to net replacement needs, resulting in a total of 9,510 job openings.
|Estimated Average Annual Job Openings|
Stock Clerks and Order Fillers
|Jobs From Growth||Jobs Due to|
|View Data for All Areas|
How Do I Qualify?
Education, Training, and Other Requirements
Stock Clerks and Order Fillers generally are entry-level workers who do not need more than a high school diploma or GED. Short-term on-the-job training is usually adequate for this occupation.
Stock Clerks and Order Fillers learn the job by doing routine tasks under close supervision. Training in the use of automated equipment usually is done informally on the job. As this occupation becomes more automated, however, workers may need longer periods of training to master using the equipment.
Early Career Planning
High school business math, bookkeeping, and computer classes prepare students for Stock Clerk positions. Part-time or summer work as a retail salesclerk or Stock Clerk could eventually lead to full-time employment.
Where Would I Work?
All large organizations need Stock Clerks. The greatest numbers are found in department stores, followed by grocery stores. Jobs for Stock Clerks are found in all parts of the State, but most work in urban areas that have many suburban shopping centers, warehouses, and factories. The largest industries employing Stock Clerks and Order Fillers are as follows:
|Industry Title||Percent of Total Employment for Occupation in California|
|Grocery Stores ||23.4%|
|Department Stores ||12.9%|
|Other General Merchandise Stores ||12.4%|
|Clothing Stores ||4.4%|
|Warehousing and Storage ||3.8%|
Finding a Job
Direct application to employers remains the most effective job search method as many job openings are not advertised. Use the information detailed under Yellow Page Headings and Find Possible Employers to identify employers for direct contact.
Stock Clerks and Order Fillers can find jobs through listings posted on job board sites or through newspaper advertisements. Online job opening systems include JobCentral at www.jobcentral.com and CalJOBSSM at www.caljobs.ca.gov.
To find your nearest One-Stop Career Center, go to Service Locator. View the helpful job search tips for more resources. (requires Adobe Reader).
Yellow Page Headings
You can focus your local job search by checking employers listed online or in your local telephone directory. Below are some suggested headings where you might find employers of Stock Clerks and Order Fillers.
- Building Materials
- Consumer Electronics
- Department Stores
- Electronic Equipment & Supplies, Wholesale & Manufacturers
- Employment Services
- Grocery Stores
- Hardware Stores
Find Possible Employers
To locate a list of employers in your area, go to "Find Employers" on the Labor Market Information Web site:
- Select one of the top industries that employ the occupation. This will give you a list of employers in that industry in your area.
- Click on "View Filter Selections" to limit your list to specific cities or employer size.
- Click on an employer for the street address, telephone number, size of business, Web site, etc.
- Contact the employer for possible employment.
Where Could This Job Lead?
Stock Clerk positions offer insight into the products and materials associated with a business. Advancement opportunities vary with the industry and employer. With additional training, some workers advance to jobs as warehouse leads or supervisors, purchasing agents, or other jobs within the facility such as inventory control.
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These links are provided for your convenience and do not constitute an endorsement by EDD.
For the Career Professional
The following codes are provided to assist counselors, job placement workers, or other career professionals.